Mattress Comfort Guarantee
Godwin's Comfort Guarantee
Your comfort and support are important to both of us! Godwin’s has invested in the best technology from the medical industry with our Support Report technology from XSENSOR. It will accurately diagnose your body’s pressure points and recommend the correct support type for you in an unbiased manner. This process ensures that you make the correct mattress selection the first time; one that fits you and your budget.
We are so confident in this process that Godwin’s gives you this guarantee: IF AFTER 30 DAYS AND BEFORE 60 DAYS OF YOUR ORIGINAL PURCHASE YOU ARE NOT COMFORTABLE ON YOUR NEW MATTRESS, GODWIN’S WILL OFFER YOU A ONE-TIME MATTRESS RESELECTION!
Why guess? Now you can know with Support Report!
CONDITIONS: You must “take the test!” Your Support Report provides you with the correct mattress type for your comfort and support. Mattress purchases of $949 [queen size price] and higher qualify. You must have purchased a premium Mattress Protector and used it correctly, along with the correct foundation. The mattress must be clean and not stained, with all tags attached. If your reselection is higher priced, you will be charged the difference. Reselections are limited to our delivery area and there is a standard $199 processing fee, 10% restocking charge and redelivery fee. Outlet mattresses and display models do not qualify for reselection. Mattresses, foundation, adjustable bases, frames, pillows, and protectors cannot be returned for refund. Exchanges of foundations or frames due to height must be done within 7 days and will be charged a 15% restocking fee and a redelivery fee.
Serta iComfort Foam/Hybrid Mattress 120 day in-home trial:
This Vendor policy applies to iComfort Foam/Hybrid mattresses only. If, after 30 days and before 120 days, you cannot comfortably adjust to your new support system, you have the option of a 1-time mattress reselection, provided you have purchased and used our Premium proof Mattress Protector and your mattress is not stained and law tags are intact. You will be responsible for a standard redelivery fee and cost difference, if your reselection is more expensive. Godwin’s will cover additional fees for vendor return on all iComfort sales!
